Shipping Policy


Delivery Times

We use Sendle for all of our deliveries. The delivery times can vary from 1 days to 7, but in most cases you should allow approximately 5 business days from the purchase date. If you require it earlier, we can send by Australia Post Express for an extra charge. Just get in contact with us should you have any questions at [email protected] 

For same day dispatch, orders must be received before 2pm. 

For domestic Australian customers shipping costs are:

Standard Shipping with Sendle: $10 flat rate for all orders
Australia Post Express Shipping: Calculated based on Weight and Distance

NZ Delivery Information

We use Australia Post Express Courier International Parcel for all of our deliveries.

  • Deliveries are calculated based on weight. Max 7kg. 
  • Delivery times: 2 days to 4 business days
  • Includes end-to-end tracking with signature
  • Proof of delivery

Other International Deliveries

Unfortunately, we do not currently ship to other international locations.

Pre-Orders

TRAPT & Co is able to make some games available for pre-order before they’re available for sale in store. Please review our policy in regards to these orders:

  • If you order other items with pre-order items, we will hold the whole order until all items are in stock.
  • Items marked as available for pre-order will be shipped as soon as stock arrives.
  • We recommend placing separate orders unless you are happy to wait.
  • Please note the ETA provided for pre-order items is an estimate only.

If you are interested in purchasing a product from us that we do not currently have in stock, don't be shy! Please contact us directly at [email protected] and we will do our very best to source it for you and make it available for pre-order.

Pick-Ups

You can also choose to pick up your purchase in store at:

The Basement, 377 Lonsdale Street
Melbourne, Victoria, 3000, Australia